The number one problem I encounter within teams can be summed up in a single word: misalignment.
Typically, it’s misalignment around expectations, and conflicting definitions of the word excellence. Excellence is a slippery concept, because it can mean so many different things depending on your perspective. When your team fails to have a common understanding of what excellence is, people are often (unwittingly) working toward different ends. This creates tension (the bad kind), waste (because people are spinning their wheels), and angst (because people are paranoid about whether their work is on the mark).
You have to learn to define excellence well if you want to thrive. For a full transcript of this episode, go here.
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